Here’s what some of our clients have said about working with E&J Fire Group.
From a manager of a care home within Essex
E&J Fire takes the time to understand what extra precautions are required to ensure the safety of my residents.
It is also reassuring to see their certification online, which includes the required PPi checks to work within my environment.
When we bought the premises we inherited various alarm systems with no instructions. After the first service inspection my staff did not only understand how the system worked and undertake the weekly testing, but can now help investigate, and prevent the cause of many false alarms, which alone has reduced my call out charges compared to my other alarm company by seventy five percent.
The personal contact makes communication easy, I used to use a large corporate company with a different engineer on every call out or service. The personal touch from this company makes my life easier with one line of contact for all my fire safety needs. I never have any complaints about E&J Fire from my staff or residents which seems to be a rarity when using contractors nowadays.
They even contact me to arrange a convent time to undertake the various inspections and training they undertake, instead of the cold calling that I used to get from other companies.
In summery, I would happily recommend E&J Fire to any care homes, to help relieve the burden of fire safety in a friendly, efficient way.
From a major manufacturer and supplier of commercial explosives
EPC UK, formerly Exchem, has had a long association with E&J Fire.
For more than 10 years E&J have been responsible for the supply and servicing of our fire equipment, and it is a testament to their professionalism, that this has been a seamless service supplying top quality equipment.
More recently we had a need to upgrade our fire detection and warning systems. E&J were asked to quote for the work which again they did in a professional manner. A visit was carried out and all the planning and sequencing of the work was carried out by E&J followed by a competitive quote.
Again the installation was carried out in a very professional manner with little or no disruption to our operations. The equipment installed was top quality, fit for purpose with no post installation snagging.
Although we have the capability to carry out our own Fire Risk Assessments we found that E&J gave us a competitive quote and did an excellent job which allowed us to free up valuable resources.
EPC-UK runs a unique chemical business and is committed to a robust health and safety culture. E&Js commitment to health and safety meshed extremely well with our safety management system making it easy to employ them as a contractor.
I find that all the staff at E&J are friendly, professional, and competent and the excellent tidy approach to their work leads to a confidence in their products and services.
EPC UK, Bramble Island
From a major grain processing company
E&J Fire have inherited our fire alarm, fire extinguisher and CCTV systems and modified them to work more reliably. This significantly reduced false alarms and faults in this specialised environment.
One reason I keep returning to E&J Fire is their simplistic explanations on how things can be improved within the workplace to conform to the latest British Standards.
They advise me on the latest fire regulations in a practical way, without bombarding me with pages of regulations but undertake the work following the guidelines.
This is evident throughout their business, from fire risk assessments to the certified practical training undertaken by their fire extinguisher engineers.
E&J Fire and Security Ltd are always available to give advice and will actually listen to my requirements.
In summary: I find it easier to use one UKAS ISO 9001 Accredited Approved Compliant company that will happily follow my health and hygiene requirements within the food trade.
From a large food store chain
We are pleased to recommend E&J Fire and Security Ltd. For the professional manner in which they undertake maintenance and reporting in respect of extinguishers, emergency lighting and fire alarm systems.
Their swift response in dealing with emergencies has also been a major factor when renewing contracts as well as their advice and recommendations with regards to the implementation of fire risk assessments.